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OVERVIEW 
Once an order is in ‘Processing’ status, the following delivery SLAs apply according to shipping service level. Orders in processing status prior to 11AM PST / 2PM EST will typically ship the same day, if not, then the next business day. The delivery SLAs listed below apply from the date that the order is initially promised to ship. If the order is re-processed or has any type of delay in shipment, the order will be expedited on our cost to meet the initial delivery SLA. Note: the actual shipping method or carrier used per order may vary.

SECTION 1 - SHIPPING BREAKDOWN
Your shipping options depend on the proximity of our fulfillment centers to your location. Most U.S. locations are eligible for FREE 2-Day Delivery, with the exception of Alaska and Hawaii which are eligible for FREE 5-7 Delivery. All of our shipping options delivery dates are guaranteed — you can read more about that here.

SHIPPING METHOD DELIVERY TIME (GUARANTEED*) TRACKING
FREE NextDay Delivery Delivered within 1 business day Yes
FREE 2-Day Delivery Delivered within 2 business days Yes
FREE 3-Day Delivery Delivered within 3 business days Yes
FREE 5-7 Day Delivery Delivered within 7 business days Yes

 

SECTION 2 - OUR GUARANTEE


During the following excluded dates, Techeroo will endeavor to maintain our delivery service level; however, we may be unable to do so due to unplanned spikes in shipping volume. Excluded dates from our $5 Guarantee include (i) warehouse holidays; (ii) “Peak Season” dates including the Friday after Thanksgiving, the week of Cyber Monday, the first week of December, Mondays during December, December 12th-25th and New Year’s Eve.

*EXCLUSIONS AND LIMITATIONS

During the following excluded dates, Techeroo will endeavor to maintain our delivery service level; however, we may be unable to do so due to unplanned spikes in shipping volume. Excluded dates from our $5 Guarantee include (i) warehouse holidays; (ii) “Peak Season” dates including the Friday after Thanksgiving, the week of Cyber Monday, the first week of December, Mondays during December, December 12th-25th and New Year’s Eve.

SECTION 3 - CONTACT INFORMATION

If you have any questions concerning our shipping terms, please contact us.